If you are using the Google My Business App, hopefully, you are also receiving reviews. Today I’m going to show you how to respond to those reviews when you receive them.
First, let me say a few things about receiving reviews on Google My Business.
As a small business owner, one of the things that you always want to make sure that you do is respond to those reviews.
In responding to those reviews, whether they are positive or negative, you always want to be polite.
Never, ever have an argument with someone on the Google review platform, (and even off of the review platform).
NEWS FLASH: If you have a Google My Business Listing, you should be posting to it regularly just like you do your Facebook Business Page, your LinkedIn profile and your Instagram business account. And, I suggest that you make it a priority over the other social media platforms.
Why? Because it is a Google property, and it will help you to get found when your customers conduct a Google Search!
Here is a little guide with images I put together to show you how to quickly create a post for Google My Business on a desktop computer. This guide also includes a frequently asked questions section just in case you have more questions after you follow these steps.
Marc Guberti is a blogger that I’ve been following since he was 16. That’s right, Marc started blogging when he was just 11 years old, and is now an influencer, podcaster, radio host, and best selling author. He is now 21 years old, and still hustling. I am so proud of him!