If you are using the Google My Business App, hopefully, you are also receiving reviews. Today I’m going to show you how to respond to those reviews when you receive them.

First, let me say a few things about receiving reviews on Google My Business.

  • As a small business owner, one of the things that you always want to make sure that you do is respond to those reviews.

  • In responding to those reviews, whether they are positive or negative, you always want to be polite.

  • Never, ever have an argument with someone on the Google review platform, (and even off of the review platform).

Read more