Have you ever had this happen where you visit a website and you continually get the HTTP Error 431?
I have this problem with GoDaddy over and over again. I’ve called them. I have looked it up, tried to figure out how to make this HTTP Error 431 stop happening so I can work on my website and my clients’ websites to no avail.
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Well, today I’ve found the answer and I have not tried it yet because I wanted to take you with me.
What I did first was I actually Googled, once again, HTTP 431. When I typed in HTTP Error 431, what I came up with is a definition that says “The HTTP Error 431 Request Header Fields Too Large response status code indicates that the server is unwilling to process the request because its header fields are too large …” blah, blah, blah.
I scrolled down the page to look to see what other options were available. I found a wordpress.org forum where there were several people over the last few months asking the same question. How do you do it? No one had the answer. So I went to my Google search and scrolled down again.
I found this article by Ian Paul contributor at PC world. It’s called, “When browser cookies go bad: How to avoid ‘bad header’ problems on favorite websites.”
So, I proceeded to scroll down. I’m a little skeptical because I don’t know if you notice, but the article is from 2016 and I am recording this in 2020 so I’m scrolling down. I go down to the Chrome section and I’m going to follow these instructions that Ian gave me.
Now, when I went to follow the instructions, what I noticed was some of the items did not appear as he described. Of course, again, because it’s 2020. So, let’s go ahead and we’re going to try to solve this ourselves.
So the first thing Ian said was to go to Chrome settings. The next thing that Ian said to do was to type in the search bar the page that you’re having problems with. So I put in Godaddy.com, but there were no results.
What I figured out is, if you look over on the left, you will see “Privacy and Security” link, which is where the cookies will be. Once we’re on the privacy and security page, we will see three options, “Clear browsing data,” Site Settings,” and “More.”
Clear browsing data is where you would normally clear out your history, cookies, and cache. I tried doing all of that, but it still took me to the HTTP error page on GoDaddy. So, I selected ‘Site Settings,’ ‘Cookies and site data’ and then ‘See all cookies and site data.’
This brings you to ‘All cookies and site data’ section on the settings of Google Chrome. I typed, the site in question, Godaddy there was a bunch of stuff that popped up.
Ian suggested that we click on the X, but what you should see is a trash can. So, I clicked on the trash cans to the right of every one of the items. There is also a button to ‘Remove All Shown.’ Click on that button to remove them all.
You will see a box that says ‘Clear site data.’ This will delete any data stored on your device for all the sites shown. It will ask if you want to continue. Click ‘Clear all.’
This cleared all the GoDaddy cookies. All other cookies are still there.
I then went back to Godaddy and tried to log in to my Managed WordPress. I clicked on manage, and this time I did not get the HTTP Error 431. I tried one more thing just to be sure. I clicked on ‘Edit site’ and I still did not get the error. It worked and I am so excited.
What I was doing previously, was using an incognito Google Chrome window that allowed me to work on the site. Just know that is a workaround if the HTTP Error fix doesn’t work for you.
WATCH the video, How To Fix HTTP Error 431 – 2021 | THIS STILL WORKS! >>
Author: Romona Foster
Romona Foster is the Social Media Trainer and Consultant at Social Media How To’s with Romona. Romona teaches small businesses and nonprofits how to use Facebook, LinkedIn, Twitter, Instagram, Google My Business — and the best practices of Email Marketing, Online Marketing, Affiliate Marketing, and Personal Branding. She is a featured contributor with Business2Community and is a Constant Contact Community blogger.